What is the average time to greet a table after they are seated?

The average time to greet a table after they are seated is within one to two minutes because this timeframe demonstrates a balance between efficiency and hospitality. Greeting guests promptly upon their arrival at the table sets a positive tone for their dining experience and shows that they are valued. It is essential to make customers feel acknowledged right away, which leads to better overall satisfaction.

Greeting guests too quickly, such as immediately, could be perceived as intrusive, especially if they are still settling in or reviewing the menu. On the other hand, waiting until after the guests have ordered drinks or taking longer than two minutes can create a perception of neglect, which might negatively affect their initial impression of the restaurant and service. Therefore, aiming for a greeting within one to two minutes is a best practice in the service industry, fostering customer engagement right from the beginning.