What aspect of server performance does feedback primarily target at The Cheesecake Factory?

Feedback primarily targets service skills enhancement because it focuses on how well servers interact with and serve the guests. This involves assessing various aspects of customer service such as communication, responsiveness, attentiveness, and overall guest experience. By providing feedback in these areas, servers can continually improve their skills to meet the expectations of customers, which is essential in a high-paced and customer-centric environment like The Cheesecake Factory.

Effective service is critical to the restaurant's reputation and success; hence, enhancing service skills leads to better customer satisfaction and loyalty. Training and feedback sessions emphasize these skills, helping servers identify areas for improvement and encouraging them to deliver exceptional dining experiences. This is contrasted with options that focus on different operational areas such as pricing, scheduling, and promotions, which are important but not the primary focus of performance feedback aimed at enhancing the quality of service delivery.