How frequently should servers check on their tables?

The most effective approach for servers to check on their tables is to do so regularly, approximately every 5-10 minutes. This frequency ensures that guests feel attended to and valued throughout their dining experience. By maintaining this level of interaction, servers can anticipate the needs of the guests, whether it is refilling drinks, taking food orders, or addressing any concerns that may arise.

Moreover, this practice contributes to a more positive dining atmosphere, as guests appreciate the attentiveness of their server. It allows for real-time engagement with guests, ensuring that they do not feel neglected and that their dining experience is seamless and enjoyable.

The alternative approaches suggest less proactive engagement with guests. Checking only when guests signal for assistance may lead to delays in service and could result in frustrations, particularly if guests require something before they feel the need to call for attention. Similarly, visiting tables every 15-20 minutes might be too infrequent to provide the level of service that patrons expect and deserve. Finally, only checking at the end of the meal misses the opportunity to create a rapport and build a connection throughout the dining experience. This regular engagement is key to fostering repeat business and enhancing customer satisfaction.